Your personal data is our highest priority. Here you'll find a clear, detailed explanation of how Crickex Net collects, stores, and protects your information.
Crickex Net (crickexnet.app) takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect, why we collect it, and how we use and protect it.
By using our platform, you agree to this Privacy Policy. This policy is part of our Terms & Conditions' Sections and both apply together.
This policy is written in plain language so every member can easily understand it. We avoid legal jargon to ensure full transparency.
Crickex Net collects two types of information — what you provide directly and what is collected automatically.
| Data Type | Example | Why We Collect It |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Identity Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communications & Security Messages |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & Withdrawal Processing |
| Device & Network Information | IP address, browser type, device model | Security Monitoring & Fraud Prevention |
| Usage Information | Game history, betting records, login times | Service Improvement & Responsible Gaming Monitoring |
| Location Data | Approximate Geographic Location (IP-based) | Compliance with Legal Requirements |
We never collect your full payment card number or PIN. All financial transactions are handled through secure third-party payment gateways.
Crickex Net collects your information through the following methods:
Crickex Net uses your data only for specific, legitimate purposes. We never use your information unnecessarily.
Marketing Communications: You can opt out of our promotional emails or SMS at any time — either through your account settings or by emailing us at support@crickexnet.app.
Crickex Net uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that help us improve our services.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Deleted at the end of the session |
| Functional Cookies | Remembering language and display preferences | 1 Year |
| Analytics Cookies | Understanding Platform Usage Patterns | 6 Months |
| Security Cookies | Detecting Fraudulent Access | 30 Days |
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.
Crickex Net follows the highest industry standards to protect your data. The core pillars of our security framework are outlined below:
Your Responsibility: We do everything on our end to keep your data secure, but keeping your password strong, keeping it private, and staying cautious on public Wi-Fi is equally important.
Crickex Net retains your data only for as long as necessary. Retention periods depend primarily on the following:
As a Crickex Net member, you have several important rights regarding your personal data. To exercise any of these rights, please contact us at support@crickexnet.app.
You have the right to know what information we hold about you. Requests will be fulfilled within 30 days.
You have the right to request a correction if any of your personal information is inaccurate.
You may request deletion of your data unless we are required to retain it by law.
The right to request that your data not be used for specific purposes.
You have the right to receive your data in a portable, easy-to-read format.
You may withdraw your consent to marketing communications or optional data processing at any time.
Crickex Net is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.
If we become aware that we hold data belonging to a minor, that data will be deleted immediately and the associated account will be closed.
If you believe a minor is using our platform, please report it to support@crickexnet.app.
Crickex Net reserves the right to update this Privacy Policy as needed. For significant changes, you will be notified through the following means:
Continued use of the platform after any changes will be considered your acceptance of the updated policy.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
To verify your identity, we may request certain information before processing your request. This ensures that only you can access or modify your personal data.
Every transaction and piece of personal data is protected with 256-bit TLS encryption, making it completely unreadable to any third party.
Crickex Net never sells your personal information to advertisers or third parties. Your data is used solely to serve you.
Your documents are processed with the highest level of security during identity verification and are not retained beyond what is necessary.
Enabling 2FA means a verification code will be sent to your mobile in addition to your password, making unauthorized access virtually impossible.
You will receive instant SMS and email alerts for logins from new devices or any suspicious activity.
We believe you have the right to know. That's why our Privacy Policy is written in plain, easy-to-understand language and is always accessible.